Badger Automation Group
Website chat that qualifies leads instead of annoying them
Missed chats are missed revenue. We deploy conversational flows that answer common questions, qualify urgency, capture structured details, and hand off to SMS, email, or your CRM—without overpromising response times.
What you get
- Branching playbooks for emergency vs. scheduled requests.
- Lead cards with name, contact, address, issue, and optional photos.
- Handoff copy your team can act on in seconds.
- Optional multilingual prompts where your market needs them.
How we roll it out
- Step 1
Conversation design
Map real objections and FAQs from your best CSRs.
- Step 2
Pilot
Start in business hours, expand to 24/7 when stable.
- Step 3
Tune with transcripts
Weekly review to reduce drop-offs and confusion.
We set expectations: AI assists humans and must not give unsafe instructions.
Frequently asked questions
Do chatbots hurt conversion? +
Poorly designed ones can. We prioritize short paths, honest availability messaging, and easy escape hatches to call or email.
Can it integrate with my CRM? +
Often yes, via native integrations, Zapier/Make, or webhooks. We confirm feasibility during discovery.
What happens when the bot does not know an answer? +
It should say so and collect contact info for a human follow-up—never guess on pricing, safety, or guarantees.